Privacy Policy

Last Updated: July 2026

At TRANDIVA, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when shopping with us.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

When you place an order or contact us, we may collect the following information:

Full Name
Mobile Number
Email Address (if provided)
Shipping Address
Order Details
Any information you voluntarily provide through our contact forms or customer support.

How We Use Your Information

Your information is used only to:

Process and confirm your orders.
Deliver your purchases.
Contact you regarding your order or delivery.
Respond to your questions and support requests.
Improve our products, services, and shopping experience.
Prevent fraudulent or unauthorized activities.

We only collect the information necessary to provide our services.

Cash on Delivery (COD)

TRANDIVA currently operates on Cash on Delivery (COD).

We do not collect, process, or store your debit card, credit card, or online payment information.

Sharing Your Information

We respect your privacy.

Your personal information is never sold, rented, or traded to third parties.

We may share limited information only with trusted courier and logistics partners when necessary to deliver your order.

Cookies

Our website may use cookies to:

Improve website performance.
Remember your preferences.
Enhance your shopping experience.
Analyze website traffic.

You can disable cookies through your browser settings if you prefer.

Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, alteration, or disclosure.

While we strive to keep your information secure, no method of internet transmission or electronic storage is completely secure.